Shipping policy

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (United Kingdom) Standard delivery typically takes 3–7 business days.

International Shipping We ship to over 40 countries worldwide. International delivery typically takes 7–21 business days depending on your location and local customs processing.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delays Delivery times are estimates and may be affected by customs clearance, public holidays, or carrier delays. PerfectPets is not responsible for delays outside our control.

Contact Us If you have any questions about your order, please contact us at mjrjazz81@gmail.com